Privacy Policy

Introduction

SettingWala ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our friendship platform and services.

By using SettingWala, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Information You Provide

• Account information (name, email address, date of birth, gender)
• Profile information (photos, interests, preferences)
• Payment information (processed securely through Razorpay)
• Communications with other users and our support team
• Event participation and feedback

Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission, for event recommendations)
• Cookies and similar tracking technologies

Information from Third Parties

• Google OAuth information (name, email, profile picture)
• Social media information (if you choose to connect accounts)
• Payment processor information (transaction details)

How We Use Your Information

We use your information to:

• Provide and maintain our friendship services
• Create and manage your account
• Facilitate connections with other users
• Organize and manage events
• Process payments and transactions
• Send notifications and updates
• Improve our services and user experience
• Ensure safety and prevent fraud
• Comply with legal obligations
• Respond to customer support inquiries

How We Share Your Information

We may share your information in the following circumstances:

With Other Users

• Profile information visible to other verified users
• Event participation status
• Messages and communications within the platform

With Service Providers

• Payment processors (Razorpay) for transaction processing
• Cloud storage providers for data hosting
• Analytics providers for service improvement
• Customer support tools

Legal Requirements

• When required by law or legal process
• To protect our rights and safety
• To prevent fraud or illegal activities
• In connection with business transfers

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication through Google OAuth
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through certified providers

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please Contact Here.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: Until you delete your account
• Profile data: Until you remove it or delete your account
• Payment records: As required by law (typically 7 years)
• Communications: Until you delete your account
• Usage data: Anonymized after 2 years

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Types of cookies we use include essential cookies (required for functionality), analytics cookies (to understand usage), and preference cookies (to remember your settings).

Children's Privacy

SettingWala is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.