Refund Policy

Policy Overview

SettingWala operates on a strict no-refund policy. Once a payment is made for any service, including but not limited to event participation, the payment is considered final and cannot be refunded for any reason.

This policy applies to all payments made through our platform, regardless of the payment method used or the circumstances surrounding the request for a refund.

What This Means for You

Before making any payment on SettingWala, please understand that:

• No refunds will be issued if you cannot attend an event you paid for
• No refunds will be issued if you are dissatisfied with the event or service
• No refunds will be issued due to technical issues or platform downtime
• No refunds will be issued if you change your mind after payment
• No refunds will be issued if an event is cancelled (alternative arrangements will be made)
• No refunds will be issued for any personal circumstances that prevent attendance
• No refunds will be issued if you violate our terms of service and your account is suspended

Event Payment Policy

Our events operate on a pay-per-event model. When you pay for an event:

• Payment secures your spot at the event
• Payment amounts may vary based on gender and event type
• Payment must be completed before event participation
• Payment is immediately processed and cannot be reversed

Event Cancellations by SettingWala

In the rare event that SettingWala cancels an event due to circumstances beyond our control:

• We will attempt to reschedule the event to a suitable alternative date
• You will be given priority booking for the rescheduled event
• If rescheduling is not possible, we may offer credit for future events
• Monetary refunds will not be provided even in these circumstances

Payment Security

All payments are processed securely through Razorpay, our trusted payment partner. While we ensure secure transactions:

• Payment disputes should be directed to SettingWala, not the payment processor
• Chargebacks or payment reversals may result in account suspension
• We maintain detailed records of all transactions
• Payment confirmations are sent immediately upon successful processing

Before You Make a Payment

To avoid any disappointment, please ensure you:

Alternative Solutions

While we cannot offer refunds, we are committed to providing excellent customer service:

• Our support team is available to answer questions before you pay
• We provide detailed event information to help you make informed decisions
• We offer various events to suit different preferences and schedules
• We maintain high standards for event quality and organization